FAQs

All the answers to all the questions you could possibly have about our downtown Allentown, PA, apartments for rent.

WHAT BUILDING AMENITIES ARE INCLUDED?

At STRATA we put a lot of thought into what conveniences would make living downtown an exceptional experience. That’s why our building offers the following amenities 24/7:

My Home Office Center with WiFi

Monitored surveillance & controlled building access

Fitness Center & Yoga room

We also took into consideration what makes a community fun and friendly. That’s why we also offer the following:

Resident lounge

Coffee bar

Rooftop party deck lounge

Fire pits and grilling area

Private green courtyard lounge

Direct access to ArtsWalk, shops, & restaurants

Exclusive resident parties & events

For a complete list of building amenities, please click here.

I SEE A LINK FOR MY RESIDENT PORTAL AT THE TOP OF THE STRATA WEBPAGES. WHAT IS THAT? 

The Resident Portal is just what the name implies—it’s your electronic personal help portal designed to make living at STRATA as convenient and enjoyable as possible. With the Resident Portal you will:

Receive immediate text/email alerts for packages, dry-cleaning, etc.

Have the ability to electronically pay rent, utilities, and submit service requests.

HOW MUCH IS RENT?

Check out our availability at STRATA West, STRATA East, and STRATA Symphony to learn the prices of our studio, one-bedroom, and two-bedroom apartments today.*

*Prices of individual apartments vary depending on floor and location. Prices and specials are subject to change without notice.

WHAT IS THE SECURITY DEPOSIT FOR A FLAT AT STRATA?

The security deposit is equal to one month’s rent for qualified applicants. $50 application fee per applicant.

WHAT IS THE PARKING POLICY?

Please contact the leasing office for parking details. 

WILL STRATA HAVE AMERICAN’S WITH DISABILITIES ACT (ADA) ACCESSIBILITY?

Yes! STRATA was designed to be fully ADA compliant. There is a pedestrian bridge from the parking deck to the 2nd level of the building and handicapped parking is available. Floor plans 1B, 1B-E & 2E, 2B-E are ADA compliant on the 2nd & 3rd floors.  ST2 is ADA complaint as well, available on the 2nd floor.

ARE PETS ALLOWED?

Yes! We are a pet friendly community and encourage you to bring your cat and/or dog along when you move in. We know that your furry four-legged companion is a big part of what makes your flat your home. STRATA East even offers a 2,750 sq. ft. dog park park exclusively for STRATA residents!

While we welcome cats and dogs,  some additional fees and policies do apply.  No more than two pets are
permitted per apartment. Certain dog breed
 restrictions also apply.  Fees for cats include a one-time $200 initial fee and a $30 monthly fee for up to two cats.  
Fees for dogs include a one-time $300 initial fee and a $40 monthly fee.  Fees for one dog & one cat include a one-time $300 initial fee and a $60 monthly fee.

All residents and applicants are required to complete a PetScreening application. This application is required for pet and animal owners and applicants who do not own a pet or animal. PetScreening is a platform designed to help our residents fully understand and acknowledge our pet and animal-related policies.

WHERE CAN I FIND STRATA'S RENTAL CRITERIA?

STRATA Flats rental criteria can be found in PDF form and downloaded here:

STRATA rental criteria.

DO YOU OFFER FULLY FURNISHED APARTMENTS?

Yes we do! Lease a 1- or 2-bedroom luxury apartment to fit your short-term housing needs. Learn more here.

Exclusive Benefits:

  • Flexible lease terms – 30, 60, 90+ Days
  • Fully furnished apartment with kitchen, bedroom, & bathroom necessities
  • All utilities plus high-speed internet with WiFi
  • Access to all building amenities, including 24/7 fitness center
  • 1 parking spot included
  • Invite to exclusive resident events

WHAT IS THE PREFERRED EMPLOYER PROGRAM?

The Preferred Employer Program offers exclusive benefits to those who work for a select list of VIP companies! See if your company is on our list of preferred employers to gain access to these benefits when you sign a lease:

  • Reduced security deposit option
  • Flexible lease terms
  • Guaranteed availability
  • Waived applicated fee ($50 value)
  • Free transfer within City Center Residential
  • Renewal Rewards: If you renew 90 days before the end of your lease, you get preferred pricing!
  • Dedicated Concierge Leasing Team Member to walk you through the move-in process
  • Move-in Package with $15 gift card to the Downtown Allentown Market
  • PPL Suite tickets
  • Industry Happy Hour to meet your neighbors and network

LOVE WHERE YOU LIVE! Call 833-327-6246 or email us for more info.

HERE’S A LITTLE HELP FROM YOUR STAFF AT STRATA FLATS

We want to make sure you don’t overlook something important! Let us know if we can help with any other information.

UTILITY INFORMATION

To ensure all utilities are connected on the day of your move-in, you must make arrangements in advance for the connection of your utilities.

We currently arrange for (and you pay) for your:

  • Water & Sewer service
  • Gas Service (Main Building Only)

Utilities you must arrange for yourself:

  • Power – PPL Utilities
  • Cable & Internet – Service Electric, RCN, Verizon Fios
  • Gas – UGI (Annex Building Only)
ADDRESS CHANGE - NOTIFY
  • Postal service of your new address (kits available at the post office) or online at: moversguide.usps.com
  • Magazines, doctors/dentists, schools, credit card/bank companies, etc.
RENTER'S INSURANCE

DON’T FORGET – RENTER’S INSURANCE IS REQUIRED! Damage caused by a resident is usually the financial responsibility of that resident, not the property owner. To fulfill lease obligations and to protect liability risks, residents are required to provide evidence of liability or property damage insurance at a minimum limit of $100,000. Residents may choose the insurance company and policy limits that are most appropriate for each situation, providing the minimum limit is satisfied. Please inform the insurance provider to have STRATA Flats listed on the policy as an “interested party”.

For the convenience of residents that do not have a specific insurance agent identified, we have arranged for a convenient, affordable insurance option for this community. Resident Shield has made available Renters Insurance to our residents. There is no application, no credit check and acceptance is guaranteed for residents of this community!

To learn more about this coverage, obtain a premium quote or purchase a policy please visit residentshield.com or call toll free (800) 566-1186.

RESIDENT PORTAL

STRATA is devoted to the highest level of resident service. Use this link to access your resident profile, submit maintenance requests, reserve amenities and make payments.

 

LOGIN

MOVE IN ORIENTATION

Many find moving day less hectic if all of your paperwork is completed prior to your move-in date. This will allow you time to review and be clear on all the material before you move in. Just call the office at 833-327-6246 to arrange to have your move in paperwork prepared, and we’ll have it ready for you!

MOVING TIPS
  • Contact a moving company or reserve a moving truck (allow 2-4 weeks’ notice in the summer). Call our office at (610) 841–2489 to reserve your time slot to access the loading dock.
  • Consider holding a garage sale, or selling your unnecessary items online so others can reuse them.
  • Find boxes to reuse in your area by visiting websites like boxquest.com or usedcardboardboxes.com/moving-boxes/large-moving-boxes
  • Label boxes; list/inventory all boxes and keep a copy in a safe place.
  • Use smaller boxes for heavier objects (i.e., books, computers).
  • Cut back on the bubble wrap. Use old newspapers for non-fragile items and utilize the sheets or towels that you’re going pack anyway.
  • Look for environmentally-friendly cleaning products to clean up your old place.
MOVING DAY
  • Don’t forget to schedule your time slot for use of the loading dock!
  • Please note that all furniture deliveries must be coordinated with the leasing office for use of the loading dock. Furniture delivery companies are not permitted to deliver through the front door. Please schedule in advance, as the loading dock schedule is very busy!