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Frequently Asked Questions

Frequently Asked Questions

At Strata Flats we want you to feel at home. We offer the following amenities: 

  • Community Deck parking garage directly connected to building
  • Pet-friendly
  • Bike storage
  • Personal storage 
  • Fitness center
  • First-floor lounge and coffee bar
  • Fifth-floor lounge overlooking South Mountain 
  • Walk to shops, restaurants, and PPL Center 
  • Butterfly MX guest entry system
  • 24/7 monitored surveillance
  • 24/7 controlled access
  • 24/7 fitness center
  • Package locker system
  • New cold-storage for grocery delivery 
  • Common-area WiFi
  • Smoke-free living
  • Walk to shops, restaurants, and PPL Center

We also offer the following resident services:

  • Professional onsite management
  • 24/7 emergency maintenance
  • Online portal for payment and maintenance requests
  • Concierge services: dry cleaning pickup/drop-off, package acceptance, housekeeping, scheduled pet walks
  • Discount tickets to Miller Symphony Hall
  • Discount to Baum School classes
  • Complimentary general notary public service

The security deposit is equal to one month’s rent for qualified applicants. $50 application fee per applicant.

Please contact the leasing office for parking details. 

Yes! Strata Flats was designed to be fully ADA compliant. There is a pedestrian bridge from the parking garage to the second level of the building and handicapped parking is available. Select floor plans are ADA complaint.

Yes! We are a pet-friendly community and encourage you to bring your cat and/or dog along when you move in. We know that your furry four-legged companion is a big part of what makes your apartment your home.

While we welcome cats and dogs, some additional fees and policies do apply. No more than two pets are permitted per apartment. Certain dog breed restrictions apply.

Fees for cats include a one-time $200 initial fee and a $30 monthly fee for up to two cats. Fees for dogs include a one-time $350 initial fee and a $40 monthly fee. Fees for one dog and one cat include a one-time $350 initial fee and a $60 monthly fee.

All residents and applicants are required to complete a PetScreening application. This application is required for pet and animal owners and applicants who do not own a pet or animal. PetScreening is a platform designed to help our residents fully understand and acknowledge our pet and animal-related policies.

To ensure that all utilities are connected on the day of your move-in, you must make arrangements in advance for the connection of your utilities.

We currently arrange for (and you pay) for your water, sewer, and gas services. Utilities you must arrange for yourself include power (PPL) and cable/internet (Service Electric, RCN, Verizon Fios).

Yes! Damage caused by a resident is usually the financial responsibility of that resident, not the property owner. To fulfill lease obligations and to protect liability risks, Strata Flats residents are required to provide evidence of liability or property damage insurance at a minimum limit of $100,000. Residents may choose the insurance company and policy limits that are most appropriate for each situation, providing the minimum limit is satisfied. Please inform the insurance provider to have Strata Flats listed on the policy as an “interested party.”

For the convenience of residents who do not have a specific insurance agent identified, we have arranged for a convenient, affordable insurance option for the Strata Flats community. Resident Shield has made available Renters Insurance to our residents. There is no application, no credit check, and acceptance is guaranteed for residents of Strata Flats! To learn more about this coverage, obtain a premium quote, or purchase a policy please visit ResidentShield.com or call 800-566-1186.

Yes we do! Lease a 1- or 2-bedroom luxury apartment to fit your short-term housing needs. Learn more here.

Exclusive Benefits:

  • Flexible lease terms – 30, 60, 90+ Days
  • Fully furnished apartment with kitchen, bedroom, & bathroom necessities
  • All utilities plus high-speed internet with WiFi
  • Access to all building amenities, including 24/7 fitness center
  • 1 parking spot included
  • Invite to exclusive resident events

The Preferred Employer Program offers exclusive benefits to those who work for a select list of VIP companies! See if your company is on our list of preferred employers to gain access to these benefits when you sign a lease:

  • Dedicated Leasing Concierge to walk you through the move-in process
  • Waived application fee ($50 value)
  • Reduced security deposit 
  • Guaranteed availability
  • Free transfer within City Center Residential
  • Flexible lease terms
  • Renewal Rewards: If you renew 90 days before the end of your lease, you get preferred pricing!
  • Move-in Package with $15 gift card to the Downtown Allentown Market
  • PPL Center Suite tickets
  • Industry Happy Hour to meet your neighbors and network

Didn't find an answer?

Our team is always ready to answer your questions.

LOVE WHERE YOU LIVE!

Call 833-327-6246 or email STRATA for more info.